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Post by rayrad on Sept 30, 2023 9:42:35 GMT
Folks, if you get the tickets released / over time message after you've approved, etc. then just hit 'back'. Happened to me, although I'd been fairly speedy. Anyway, it let me put payment through again without re-queuing, etc. (just by hitting 'back') and then worked! God speed, y'all. x good to know - thanks!
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Post by jetshymotion on Sept 30, 2023 9:43:38 GMT
Also, in case it's of use, I only had one tab / window open on one device, from about 9.58 onwards - not refreshing, just letting it tick over. Occasionally I got the 'you're in a queue' message, then inevitably got booted back to the 'holding' message. Eventually the screen went blank, before the profoundly pleasing sight of the GM typeface appeared.
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Post by swervo on Sept 30, 2023 9:43:57 GMT
Got mine. I just accessed the page and waited. No refreshes or anything. I did have the timed-out thing but followed jetshymotion's advice and it worked second time.
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Post by rayrad on Sept 30, 2023 9:46:29 GMT
anyone else had the countdown freezing on '0'?
happened to me a few times now
refreshed each time
but would i be better off waiting?
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Post by rowancat on Sept 30, 2023 9:47:27 GMT
I too got the timed out message saying I'd taken over 9 minutes - when I definitely hadn't! I clicked the back button, tried again - same happened. Clicked the back button again and this time it said my card had been declined (possibly in my rush and frustration I'd entered the numbers wrong). Clicked the back button a third time, entered my details again and finally it worked.
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Post by rayrad on Sept 30, 2023 9:48:17 GMT
I too got the timed out message saying I'd taken over 9 minutes - when I definitely hadn't! I clicked the back button, tried again - same happened. Clicked the back button again and this time it said my card had been declined (possibly in my rush and frustration I'd entered the numbers wrong). Clicked the back button a third time, entered my details again and finally it worked. lots of people having their cards declined but then succesful after retrying so don't think it was your mistake, rowancat!
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Post by jetshymotion on Sept 30, 2023 9:48:20 GMT
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Post by swervo on Sept 30, 2023 9:53:50 GMT
@rayhad what I observed was that both of my windows in the same browser got access at the same time. I didn't refresh once. It did appear to freeze on zero - but I just waited - I think this was some kind of handshaking thing going on before you got transferred. Then other windows in another browser (Firefox) that I'd opened slightly later also got access. I think you have to trust the queueing system despite its idiosyncracies. I hope you get some - but if not there were plenty on Twickets shortly before the event this year - some were selling for quite a bit less than face even.
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Post by rayrad on Sept 30, 2023 9:55:32 GMT
@rayhad what I observed was that both of my windows in the same browser got access at the same time. I didn't refresh once. Then other windows in another browser (Firefox) that I'd opened slightly later also got access. I think you have to trust the queueing system despite its idiosyncracies. I hope you get some - but if not there were plenty on Twickets shortly before the event this year - some were selling for quite a bit less than face even. thanks - appreciated and yeah, i know but i'm not good with delayed gratification...
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c128
New Member
Posts: 7
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Post by c128 on Sept 30, 2023 9:58:45 GMT
Got all the way through, authorised payment with my bank/app, then it just hung on the last page and timed out. I now have a pending payment from Ticketline on my account and no tickets, and have been dumped back into the queue. This is a complete farce, it really is.
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Post by blackcatista on Sept 30, 2023 10:01:43 GMT
So when it sticks on zero I just leave it alone? Tried leaving it a couple of times and nothing happened!
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Post by rayrad on Sept 30, 2023 10:03:09 GMT
So when it sticks on zero I just leave it alone? Tried leaving it a couple of times and nothing happened! yeah - same here sitting on '0' again now for a few minutes taking all my reserves of will power not to refresh...
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c128
New Member
Posts: 7
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Post by c128 on Sept 30, 2023 10:03:11 GMT
Got all the way through, authorised payment with my bank/app, then it just hung on the last page and timed out. I now have a pending payment from Ticketline on my account and no tickets, and have been dumped back into the queue. This is a complete farce, it really is. ...although, the tickets themselves have just this second turned up in my Ticketline account.
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Post by rowancat on Sept 30, 2023 10:04:36 GMT
Mine froze for a little while before giving me the chance to get tickets - I just left it and it showed me the ticket page in probably less than a minute.
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Post by rayrad on Sept 30, 2023 10:06:02 GMT
on ticketline's post about GM on their own facebook page:
"Ticketline limited who can comment on this post"
...
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Post by garethmeirion on Sept 30, 2023 10:14:46 GMT
Got mine after 3 mins holding page went to 0'0' and went to ticket choices. All went through. The most stressful day of the year. Until next time. Plenty of tickets were available before this year from fanticks etc but needed the motorhome!
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Post by jetshymotion on Sept 30, 2023 10:16:28 GMT
Sending positive vibes to anyone still queuing!
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Post by rowancat on Sept 30, 2023 10:16:38 GMT
Any luck yet, rayrad?
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Post by rayrad on Sept 30, 2023 10:17:12 GMT
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c128
New Member
Posts: 7
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Post by c128 on Sept 30, 2023 10:19:40 GMT
Got all the way through, authorised payment with my bank/app, then it just hung on the last page and timed out. I now have a pending payment from Ticketline on my account and no tickets, and have been dumped back into the queue. This is a complete farce, it really is. ...although, the tickets themselves have just this second turned up in my Ticketline account. Also got e-mail confirmation as well. So, a few things that might help others: * Payment succeeded and the order was successful even though it originally said "timed out" (first time) and then just hung on the processing payment page (second time) * Originally it said campervan tickets were sold out, but when I refreshed they magically became available again.
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